PRIVACY POLICY
Guy Roofing’s Privacy Policy (“Policy”) is provided to inform its Customers (hereafter “Customer” or “You”) of the information Guy Roofing collects from its Customers, along with Guy Roofing’s practices and policies with respect to the collection, use, security and disclosure of such information. You should carefully review this Policy. By using this website, You acknowledge that You understand and agree to all terms and conditions of this Policy including the collection, use and disclosure of customer information. Do not use this website if You do not agree to this Policy in its entirety.
1. What information do we collect and what do we do with it?
Customer’s Personal Information: We may request certain personal information from You such as your name, date of birth, social security number, credit card number, mailing or billing address, telephone number, or email address, and email preferences (collectively, “Personal Information”) which you voluntarily provide either through e-mail or direct contact from You.
Information Collected through Use of this Website: – Guy Roofing and any of its third-party service providers and/or advertisers, may collect information from You about how You accessed the website and Your use of the website which may include, but is not limited to, browser and operating system information, date and time of website visits to this website. This information is primarily designed to provide Guy Roofing with information relating to the number of visits to this website, time spent on the website, and links that You may access through this website. Guy Roofing will treat any information collected in this manner which would identify You as Customer Personal Information.
Identifying Information: Guy Roofing may also collect information relating to Your IP address or other information which will identify whether you are accessing this website from a computer, tablet, mobile device or other means. By visiting this website, You agree that Guy Roofing can view and device identification information and that Guy Roofing may retain and use such information to track repeat visitors to this website among other reasons which may also include sending advertising material. Guy Roofing may also include such information with Customer’s Personal Information.
Technologies such as: cookies, beacons, tags and scripts may be used by Guy Roofing and its marketing partners, affiliates, or analytics or service providers. These technologies are used in analyzing trends, administering the site, tracking users' movements around the site and to gather demographic information about our user click activity as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
2. How do you get my consent?
By using this website, You consent to Guy Roofing collecting the information described above and using it in the manner set forth herein.
3. Disclosure of Customer Personal Information
Guy Roofing will not trade, rent, share or sell Customer Personal Information to third parties, unless You ask or authorize us to do so.
Unless You ask or provide your consent to do so, we will not share Customer Personal Information with any third party outside of our organization, other than with our service providers, including as necessary to process payment for services rendered by Guy Roofing.
4. Third Party Services
Guy Roofing may utilize the services of a third-party servicer to accept and process payments made through credit cards or other means. Such third-party service providers will have access to certain Customer Personal Information necessary to process such payments and You consent to same by electing to make payments by credit card.
5. Security
To protect Customer Personal Information, Guy Roofing and its third-party servicers take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If You provide your credit card information, the information is encrypted using secure technology. While Guy Roofing and its third-party service providers strive to protect and safeguard all Customer Personal Information, You acknowledge that no method of transmission over the Internet or electronic storage is 100% secure and Guy Roofing offers no such assurance.
6. Age of Consent
This website is intended for use only by adult customers over the age of majority in their state of residence. By using this website, the customer represents that customer is of legal age of majority in the state of customer’s residence. you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence.
7. Customer Opt-Out of Advertising
You can set most web browsers to notify you if you receive a cookie, or you may choose to block cookies, though either of those actions may affect the use of our Site. If you prefer to not receive targeted advertising, you can opt out of some network advertising programs that use your information. To do so please visit the Digital Advertising Alliance (DAA) Opt-Out Page: http://www.aboutads.info/choic.... Please note that even if you choose to remove your information (via opting out), you will still see advertisements while you are browsing online. However the advertisements you see may be less relevant to you and your interests. Additionally, many network advertising programs allow you to view and manage the interest categories they have compiled from your online browsing activities. These interest categories help determine the types of targeted advertisements you may receive. The DAA Opt-Out Page provides a tool that identifies its member companies that have cookies on your browser and provides links to those companies’ pages where you can opt-out of receiving targeted advertisements from companies.
7. Changes to this Privacy Policy
Guy Roofing reserves the right to modify this Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this Policy, we will notify You here that it has been updated, so that You are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
8. Applicable Laws
Guy Roofing is a South Carolina corporation and this Policy does not extend or confer jurisdiction over Guy Roofing in any other state or forum. Guy Roofing provides this Policy for its own benefit and that of its Customers; however, Guy Roofing makes not warranty or representation that this Policy complies with the laws of any state other than South Carolina.
QUESTIONS AND CONTACT INFORMATION
If You would like to: access, correct, amend or delete any personal information we have about You, register a complaint, or simply want more information contact our Privacy Policy Compliance Officer at [email protected] or by mail at 201 Jones Road Spartanburg, SC 29307.
Guy Roofing SMS-Text Messaging Privacy and Security Policy
This Privacy and Security Policy (the “Policy”) governs how Guy Roofing will treat the Personal Information that we collect and receive from you in connection with your use of the SMS-Text Message Service (“Service”), which we make available to you. This Policy is incorporated into the Terms and Conditions of Service.
By using the Service, you agree to the terms of this Policy. Guy Roofing reserves the right, in its sole discretion, to modify or change this Policy at any time with or without prior notice to you. Your continued use of the Service following the posting of any changes to the Policy constitutes your full acceptance of those changes.
“Personal Information” is information that individually identifies you, such as your mobile phone number or user/screen name, as well as the any Personal Information that you choose to include in messages you send through the Service.
What Personal Information is collected about you
Through the use of the Service, Guy Roofing will receive the following information either directly or from our third-party service provider: your mobile phone number when you send a text message to us, the text of messages that you send to other users of the Service, any user or screen name that you select in connection with the Service, as well as any comments or feedback regarding the Service that you send to us.
How Guy Roofing uses Personal Information about you
We use Personal Information to (a) provide you with information relating to Guy Roofing’s services, (b) process and respond to inquiries, (c) improve the Services we offer, (d) communicate billing and account information, and (e) if necessary, contact you with important announcements or messages.
Each message that you send through the Service (either to us or to other users of the Service) is stored on our servers. We retain these messages on our servers. Guy Roofing may utilize servers and services owned by third parties.
Disclosure of your information
We will not rent or sell your Personal Information to other companies or individuals, unless we have your consent. We may use or disclose such information in any of the following limited circumstances:
We have your consent.
We need to enforce our Terms of Service or the terms of any contract or account.
We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights, or the legal rights of others, or defend against legal claims.
We transfer Personal Information about you if Guy Roofing is, or its assets are, acquired by or merged with another company.
We may share aggregated information with others without further notice. An example of this would be the number of people who used the Service in a given month or the total number of texts sent in a given week.
Security
Guy Roofing takes precautions to ensure the security of your Personal Information, including ensuring that any of our third party service providers protect the security of your Personal Information. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your Personal Information despite our efforts. You should note that in using the Service, your information may travel through third party infrastructures which are not under our control (such as a third party SMS delivery platform or your carrier network).
We cannot protect, nor does this Policy apply to, any information that you transmit to other users.
Opting in
A mobile user might opt-in by:
Entering a phone number online,
Sending an Mobile Originating (MO) message containing an advertising keyword,
Filling out a paper form that includes their phone number, or
Signing up at a point-of-sale location or in a contract with Guy Roofing.
Opting out
Guy Roofing’s third-party service provider gives you the ability to opt out of the Service for any reason. You can opt out by texting “STOP” or “QUIT” to the phone number contained in the text message you receive.
We reserve the right to send you certain communications relating to the Service, such as announcements and administrative messages, without offering you the opportunity to opt-out of receiving them.
Questions or concerns?
If you have any additional questions regarding this Policy, please feel free to contact us any time by texting “HELP” to the phone number contained in the text message you receive.
Guy Roofing SMS-Text Messaging Terms of Service
Use of the Guy Roofing text message-based services (the “Service”) is subject to the following Terms of Service. These terms constitute a legal agreement (the “Agreement”). Please read them carefully.
Guy Roofing will allow several different opportunities, such as a entering a phone number online, to opt-in to SMS services. The opt-in received will be 'TEXT JOIN to the phone number in the text message your receive to sign up to receive Notifications from Guy Roofing'
You can cancel the Service at any time. Just text "STOP" to the phone number in the text message you receive. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
If at any time you forget what keywords are supported, just text "HELP" to the phone number in the text message you receive. After you send the SMS message "HELP" to us, we will respond with instructions on how to use our Service as well as how to unsubscribe.
Message and data rates may apply for any messages sent to you from us and to us from you, and Guy Roofing is not liable for the cost of any such messages. You may receive recurring messages. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
You may receive text messages at regular intervals or for any special notices or communications from Guy Roofing. You will likely receive multiple text messages from Guy Roofing regarding the services provided by Guy Roofing, billing and account information, or other matters.
You understand that anyone with access to your mobile phone may be able to view the messages you receive when using the Service, and you agree that Guy Roofing will not be liable to you if this occurs.
You understand that you are not required to consent to the Service to receive any other services from Guy Roofing.
By agreeing to these Terms of Service and providing us with your mobile phone number when you opt in to the Service, you authorize Guy Roofing to contact you by text message at your mobile phone number using an automatic telephone dialing system or device, or any other computer assisted technology as applicable.
WAIVER OF RIGHT TO JURY TRIAL AND WAIVER OF RIGHT TO BRING ACTION IN A REPRESENTATIVE CAPACITY: By agreeing to this Service, you agree to waive all rights to trial by jury and agree that any and all disputes shall be resolved in a non-jury bench trial. You further agree that any action brought by you for any alleged violation of this Agreement or any federal, state or local statute or regulation concerning this Agreement or any SMS/Text communications between Guy Roofing and you, shall be resolved on an individual basis only and not via any class action lawsuit.
HOW TO CONTACT US:
By phone at 800-771-0778
On our website at https://guyroofing.com/contact